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Privacy policy

1. General Provisions
1.1 This Privacy Policy sets out the terms and conditions under which AKTEON GROUP (hereinafter the “Company”) collects, uses, processes, and protects the personal data of its users and customers (hereinafter the “User”).
1.2 The Company is committed to ensuring the privacy and protection of Users’ data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek legislation.
1.3 By using the Company’s services, the User accepts this Privacy Policy.
 

2. Collection and Use of Data
2.1 The Company collects personal data voluntarily provided by the User during registration, product purchase, or communication with the Company.
2.2 The data may include, but are not limited to:

  • Full name, address, and contact details.

  • Billing and payment information.

  • Information regarding the User’s preferences and purchase history.
    2.3 The Company uses the data for the following purposes:

  • Processing orders and providing services.

  • Improving products and customer service.

  • Sending updates and promotional communications (where consent has been given).

  • Compliance with legal obligations.
     

3. Data Security and Protection
3.1 The Company takes appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.
3.2 Access to data is restricted to authorized personnel and partners who are required to adhere to strict confidentiality policies.
 

4. User Rights
4.1 The User has the right to:

  • Request access to, correction, or deletion of their personal data.

  • Withdraw consent to data processing (where applicable).

  • Object to the use of their data for marketing purposes.

  • File a complaint with the Hellenic Data Protection Authority (HDPA).
     

5. Disclosure of Data to Third Parties
5.1 The Company does not sell, rent, or share personal data without the User’s consent, except where required by law or necessary for the execution of services.
5.2 Data may be transferred to third-party service providers (e.g., shipping companies, payment processors) who are bound by confidentiality and privacy obligations.
 

6. Data Retention
6.1 Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by legal obligations.
 

7. Governing Law and Jurisdiction
7.1 This Privacy Policy is governed by Greek Law.
7.2 Any disputes shall be resolved by the competent courts of Greece.

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